We Are Innovative and Open Minded


We have an inquisitive and outward-looking nature, searching for new information to understand alternative sources of good practice and implement creative working methods. We are committed to reflecting on how we go about our roles, being flexible in our approach as required to ensure the best outcomes.

We seek to understand how well we are performing, both as individuals and as teams, and we seek to continuously improve. To do this, we look at relevant standards outside policing in other organisations and sectors. Constantly changing and adapting is part of our role. We maintain an open mind to allow us to identify opportunities and to create innovative solutions.

Why is it important?

New and emerging threats mean that our required response will not always be obvious. We will need to adopt new thinking and assumptions, be continually inquisitive and committed to continual improvement. The perpetual need to adapt, innovate and question our assumptions is at the heart of being able to serve and protect the public. It includes taking innovative, preventative action to reduce demand.

Being open-minded and reflective also allows us to tailor our approach to specific contexts and the communities we serve.

Level 1

  • I demonstrate an openness to changing ideas, perceptions and ways of working.
  • I share suggestions with colleagues, speaking up to help improve existing working methods and practices.
  • I constantly reflect on my own way of working and periodically review processes and procedures to make continuous improvements.
  • I adapt to change and am flexible as the need arises while encouraging others to do the same.
  • I learn from my experiences and do not let myself be unduly influenced by preconceptions.

Level 2

  • I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing.
  • I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population.
  • I am flexible in my approach, changing my plans to make sure that I have the best impact.
  • I encourage others to be creative and take appropriate risks.
  • I share my explorations and understanding of the wider internal and external environment.

Level 3

  • I implement, test and communicate new and far-reaching ways of working that can radically change our organisational cultures, attitudes and performance.
  • I provide space and encouragement to help others stand back from day-to-day activities, in order to review their direction, approach and how they fundamentally see their role in policing. This helps them to adopt fresh perspectives and identify improvements.
  • I work to create an innovative learning culture, recognising and promoting innovative activities.
  • I lead, test and implement new, complex and creative initiatives that involve multiple stakeholders, create significant impact and drive innovation outside of my immediate sphere.
  • I carry accountability for ensuring that the police service remains up to date and at the forefront of global policing.